We tell you exactly where a section or service entry sits on the Chinese and English sites, with page paths and current screenshots.
Who it is for
Returning users who just need one section located
Deliverables
Section path list, matching screenshots, English cross-reference
Turnaround
1 business day
CN-02EN-02
服务名称与译名核对
把您材料中的服务名、栏目名与现行译法逐一对照，标出不一致的地方并给出推荐写法。
适用对象
需要在自己文档里引用开元服务名的对接人
交付物
名称对照表、差异标注、推荐译法
周期
2 个工作日
Service name and translation check
We compare the service and section names in your documents with current Kaiyuan wording, flag any mismatch, and give a recommended form.
Who it is for
Contacts who quote Kaiyuan service names in their own documents
Deliverables
Name comparison table, flagged differences, recommended wording
Turnaround
2 business days
CN-03EN-03
历史版本差异比对
说明当前条目与上一版在编号、名称与英文译法上的变化，帮您判断旧材料哪些地方需要更新。
适用对象
保存过往版本材料的企业客户
交付物
版本差异清单、变更说明
周期
2 个工作日
Version difference report
We explain what changed between the current entries and the previous release — numbering, names and English wording — so you know which parts of older material need updating.
We write or re-lay out business documents so the Chinese and English run paragraph for paragraph, without slipping out of alignment.
Who it is for
Project teams delivering to both domestic and overseas readers
Deliverables
Two-column draft, Chinese-only version, English-only version
Turnaround
5 business days
CN-08EN-08
术语表与风格指南
为您的行业与产品固定一套译法，后续所有文档沿用同一套词，减少反复确认。
适用对象
长期有多语内容产出的企业
交付物
术语表、风格指南、示例页
周期
5 个工作日
Glossary and style guide
We lock down one set of terms for your industry and products so later documents reuse it and stop generating round-trip questions.
Who it is for
Companies producing multilingual content on an ongoing basis
Deliverables
Glossary, style guide, sample pages
Turnaround
5 business days
中文栏与英文栏同字号、同行高，交付稿可直接并排阅读。
CN-09EN-09
商务材料多语版本
把已有的产品册、投标附件与说明文件整理成中英两版，版式与编号保持一致。
适用对象
准备海外投标或代理商培训的团队
交付物
排版完成的双语文件、可编辑源文件
周期
5 个工作日
Multilingual business materials
We turn existing product brochures, tender annexes and explanatory files into matched Chinese and English versions with consistent layout and numbering.
Step 2 from the footer help entry takes you into the iOS help center, where 36 illustrated guides cover installation, accounts, subscriptions and data export.
Who it is for
Business users working on iPhone and iPad
Deliverables
Entry path guide, topic index
Turnaround
Available immediately
CN-20EN-20
安卓版帮助中心指引
28 篇图文指引与苹果版共用同一套分类与术语，换设备也不用重新找位置。
适用对象
以安卓设备为主的团队与个人用户
交付物
进入路径说明、主题索引
周期
即时查阅
Android help center walkthrough
The 28 illustrated guides share the same categories and terminology as the iOS set, so switching devices does not mean starting over.
Who it is for
Teams and individuals working mainly on Android
Deliverables
Entry path guide, topic index
Turnaround
Available immediately
CN-21EN-21
常见问题分类答疑
问题按账号、订阅、数据导出与双语视图分四类归置，先按类找，再决定要不要留言。
适用对象
希望自助处理、不想占用工作时间的用户
交付物
问答索引、留言入口
周期
留言后工作日 9:00-18:00 回复
Categorized FAQ support
Questions are grouped into four areas — accounts, subscriptions, data export and the bilingual view — so you can search first and only leave a message if needed.
Who it is for
Users who prefer to solve things on their own time
